Whether you prefer to find answers online, take training courses to master your Satori solution or contact one of our Support Engineers, we are here to help.
Just getting started? Need to update your skills? Get up to speed with our self-guided and live online training.
Bulk Mailer Recorded Webinar
Learn the basics of Bulk Mailer at your own pace and on your own schedule. This series of videos is derived from a recording of the live webinar that we offer twice monthly.
Also be sure to refer to the Bulk Mailer User Guide on your computer, installed with Bulk Mailer. For the latest tips, tricks and traps, refer to our online knowledge base.
Bulk Mailer Introduction
This self-guided video series is recommended for those who are familiar with direct mail but are new to Bulk Mailer.
Find how-tos and pro tips, or get help with your current issues.
Deleting Containers with a CSV file Using MAILdb
You can use MAILdb to automatically delete containers from an existing job by providing a comma-separated value (CSV) file. Your CSV file must contain the IM Barcodes for the containers...Products: MonticelloCategories: Documentation eDocs Intelligent Mail Mail.dat Post-Presort
Downloading and Installing Software Updates on a Computer Without Internet
Beginning October 1, 2015, Satori Software will distribute your software updates by digital download. For more information about this change, see We’re Going All Digital. Even if the workstation you...Products: Bulk Mailer Business Bulk Mailer Designer Bulk Mailer Professional Bulk Mailer Standard Satori Architect Satori OfficeCategories: Installation
Locating Your Satori ID
In some cases, you may need your Satori ID for updating or maintaining your software installation. It’s also helpful to be able to provide your Satori ID when you call...Products: Satori Infuse DesktopCategories: Getting Started
View release notes for your Satori Software products.
Bulk Mailer Professional US Release Notes October-November 2015
The Bulk Mailer Professional US October-November 2015 issue was released on September 4, 2015. This release is required for all Bulk Mailer Professional customers. Announcements Your Software Delivery is Now Digital After...Products: Bulk Mailer Professional Bulk Mailer StandardCategories: Full Version Release Release Notes
Bulk Mailer Business US Release Notes October-November 2015
The Bulk Mailer Business US October-November 2015 issue was released on September 4, 2015. This release is required for all Bulk Mailer Business customers. Announcements Your Software Delivery is Now Digital...Products: Bulk Mailer BusinessCategories: Full Version Release Release Notes
Satori Architect US Release Notes October-November 2015
Satori Architect US October-November 2015 issue was released on September 4, 2015. This release is required for all Satori Architect customers. Announcements Your Software Delivery is Now Digital After October 1, 2015,...Products: Satori ArchitectCategories: Full Version Release Release Notes
Quick answers to frequently asked questions about Satori products and services.
How do I sign up for the Satori Software Move Update service?
Signing up for Move Update is easy.
- Run the Move Update wizard and select the Create Account option on the screen that requests your User ID and Password. Your User ID is automatically assigned to you based on your registration key. You will never need to change it. Leave the Password field blank and click Next.
- Enter your company’s Address, Federal Tax ID and NAICS code. Click the Look Up button to locate your NAICS code. Click Next to proceed.
- Click either the Review or Print button. You must do one or the other to proceed. Once you have reviewed the PAF, click Next.
- Select the check box labeled I agree with the terms of the PAF. Once selected, the Finish button will become active. Click that button to receive your password. You may begin processing addresses immediately.
USPS requires that you submit a new form every year. As an NCOALink licensee, Satori Software cannot waive these requirements under any circumstances. Satori Software will provide you with your password when this form is received and processed.Products: Bulk Mailer Business Bulk Mailer Professional Bulk Mailer Standard Satori Architect Satori Office Move UpdateCategories: Address Management Improving Delivery
If SAP Postalsoft Business Edition is sold and supported by Satori Software, what happens to our dealers?
The SAP Master Dealers have all signed agreements to become Satori Prime Resellers. You may continue to work with those resellers and their representatives without change.Products: SAP Postalsoft Business Edition
What is the official end-of-life date for SAP Postalsoft DeskTop Mailer and Business Edition?
December 31, 2013.Products: SAP Postalsoft Business Edition