Master Bulk Mailer!

New training videos now available.

Whether you prefer to find answers online, take training courses to master your Satori solution or contact one of our Support Engineers, we are here to help.

Training

Just getting started? Need to update your skills? Get up to speed with our self-guided and live online training.

  1. Bulk Mailer Introduction

    This self-guided video series is recommended for those who are familiar with direct mail but are new to Bulk Mailer.

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Support Articles

Find how-tos and pro tips, or get help with your current issues.

  1. Intelligent Mail® Barcode (IMb™) Fonts
    When you print the USPS® Intelligent Mail® Barcode (IMb™) the Intelligent Mail® container barcode, and the Intelligent Mail package barcode (IMpb™) with Bulk Mailer, Satori Office, or Satori Architect, you...
    Products: Bulk Mailer Business Bulk Mailer Designer Bulk Mailer Professional Bulk Mailer Standard Satori Architect Satori Office
    Categories: Barcodes Full-Service Intelligent Mail Printing
  2. Viewing Your Mail.dat® File Submissions with the PostalOne!® Dashboard
    After you have submitted your Mail.dat® files using the Production Client, you can verify your submission by comparing the postal reports created by your mailing software with the information reported on...
  3. Satori Hosted Services
    If your organization restricts outbound internet access based on IP addresses, you will need to update your network equipment to include the addresses used by Satori hosted services. Note: if...
    Products: Bulk Mailer Business Bulk Mailer Professional Satori Architect Satori Infuse
    Categories: Data Services
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Release Notes

View release notes for your Satori Software products.

  1. Bulk Mailer Business US Service Pack 1 (Aug – Sep 2014)
    Bulk Mailer Business US Service Pack 1 was released on August 12, 2014.  Service Pack 1 includes important fixes for mail sorting. This Service Pack is required if you use...
    Products: Bulk Mailer Business
    Categories: Release Notes Service Packs
  2. Bulk Mailer Professional US Service Pack 1 (Aug – Sep 2014)
    Bulk Mailer Professional US Service Pack 1 was released on August 12, 2014.  Service Pack 1 includes important fixes for mail sorting. This Service Pack is required if you use...
    Products: Bulk Mailer Professional
    Categories: Release Notes Service Packs
  3. Satori Office US Service Pack 1 (Aug – Sep 2014)
    Satori Office US Service Pack 1 was released on August 12, 2014.  Service Pack 1 includes important fixes for presorting. This Service Pack is required if you use Satori Office...
    Products: Satori Office
    Categories: Release Notes Service Packs
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FAQs

Quick answers to frequently asked questions about Satori products and services.

  1. How do I sign up for the Satori Software Move Update service?

    Signing up for Move Update is easy.

    1. Run the Move Update wizard and select the Create Account option on the screen that requests your User ID and Password. Your User ID is automatically assigned to you based on your registration key. You will never need to change it. Leave the Password field blank and click Next.
    2. Enter your company’s Address, Federal Tax ID and NAICS code. Click the Look Up button to locate your NAICS code. Click Next to proceed.
    3. Click either the Review or Print button. You must do one or the other to proceed. Once you have reviewed the PAF, click Next.
    4. Select the check box labeled I agree with the terms of the PAF. Once selected, the Finish button will become active. Click that button to receive your password. You may begin processing addresses immediately.

    USPS requires that you submit a new form every year. As an NCOALink licensee, Satori Software cannot waive these requirements under any circumstances. Satori Software will provide you with your password when this form is received and processed.

    Products: Bulk Mailer Business Bulk Mailer Professional Bulk Mailer Standard Satori Architect Satori Office Move Update
    Categories: Address Management Improving Delivery
  2. If SAP Postalsoft Business Edition is sold and supported by Satori Software, what happens to our dealers?

    The SAP Master Dealers have all signed agreements to become Satori Prime Resellers. You may continue to work with those resellers and their representatives without change.

    Products: SAP Postalsoft Business Edition
  3. What is the official end-of-life date for SAP Postalsoft DeskTop Mailer and Business Edition?

    December 31, 2013.

    Products: SAP Postalsoft Business Edition
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