Master Bulk Mailer!

New training videos now available.

Whether you prefer to find answers online, take training courses to master your Satori solution or contact one of our Support Engineers, we are here to help.

Training

Just getting started? Need to update your skills? Get up to speed with our self-guided and live online training.

  1. Bulk Mailer Recorded Webinar

    Learn the basics of Bulk Mailer at your own pace and on your own schedule. This series of videos is derived from a recording of the live webinar that we offer twice monthly.

    Also be sure to refer to the Bulk Mailer User Guide on your computer, installed with Bulk Mailer. For the latest tips, tricks and traps, refer to our online knowledge base.

  2. Bulk Mailer Introduction

    This self-guided video series is recommended for those who are familiar with direct mail but are new to Bulk Mailer.

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Support Articles

Find how-tos and pro tips, or get help with your current issues.

  1. Satori Capture Support on Windows XP Ends After April 2015
    After the April 2015 release, Capture may continue to work on XP, but it will not be tested and issues will not be supported. Windows XP is Not Supported by...
    Products: Satori Capture
    Categories: System Requirements
  2. Printing Container Labels for Sibling Containers Using MAILdb
    You can use the Select Siblings option in MAILdb to print container labels for specific sibling containers.  For example, when you create an overflow tray and want to print just...
    Products: Monticello
    Categories: Barcodes eDocs Intelligent Mail Mail.dat Printing
  3. Printing Container Labels Using MAILdb
    The United States Postal Service (USPS®) requires a label for every container of mail. A container label is used to convey information from the mailer to USPS (for example, the...
    Products: Monticello
    Categories: Barcodes eDocs Intelligent Mail Mail.dat Printing
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Release Notes

View release notes for your Satori Software products.

  1. Bulk Mailer Professional US Release Notes April-May 2015
    The Bulk Mailer Professional US April-May 2015 issue was released on March 2, 2015. This release is required for all Bulk Mailer Professional customers. Announcements Bulk Mailer Support for Windows XP ends...
    Products: Bulk Mailer Professional
    Categories: Full Version Release Release Notes
  2. Bulk Mailer Business US Release Notes April-May 2015
    The Bulk Mailer Business US April-May 2015 issue was released on March 2, 2015. This release is required for all Bulk Mailer Business customers. Announcements Bulk Mailer Support for Windows XP ends...
    Products: Bulk Mailer Business
    Categories: Full Version Release Release Notes
  3. Satori Architect US Release Notes April-May 2015
    The Satori Architect US April-May 2015 issue was released on March 2, 2015. This release is required for all Satori Architect customers. Announcements Satori Architect Support for Windows XP ends with this...
    Products: Satori Architect
    Categories: Full Version Release Release Notes
View Release Notes

FAQs

Quick answers to frequently asked questions about Satori products and services.

  1. How do I sign up for the Satori Software Move Update service?

    Signing up for Move Update is easy.

    1. Run the Move Update wizard and select the Create Account option on the screen that requests your User ID and Password. Your User ID is automatically assigned to you based on your registration key. You will never need to change it. Leave the Password field blank and click Next.
    2. Enter your company’s Address, Federal Tax ID and NAICS code. Click the Look Up button to locate your NAICS code. Click Next to proceed.
    3. Click either the Review or Print button. You must do one or the other to proceed. Once you have reviewed the PAF, click Next.
    4. Select the check box labeled I agree with the terms of the PAF. Once selected, the Finish button will become active. Click that button to receive your password. You may begin processing addresses immediately.

    USPS requires that you submit a new form every year. As an NCOALink licensee, Satori Software cannot waive these requirements under any circumstances. Satori Software will provide you with your password when this form is received and processed.

    Products: Bulk Mailer Business Bulk Mailer Professional Bulk Mailer Standard Satori Architect Satori Office Move Update
    Categories: Address Management Improving Delivery
  2. If SAP Postalsoft Business Edition is sold and supported by Satori Software, what happens to our dealers?

    The SAP Master Dealers have all signed agreements to become Satori Prime Resellers. You may continue to work with those resellers and their representatives without change.

    Products: SAP Postalsoft Business Edition
  3. What is the official end-of-life date for SAP Postalsoft DeskTop Mailer and Business Edition?

    December 31, 2013.

    Products: SAP Postalsoft Business Edition
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