Whether you prefer to find answers online, take training courses to master your Satori solution or contact one of our Support Engineers, we are here to help.
Just getting started? Need to update your skills? Get up to speed with our self-guided and live online training.
Bulk Mailer Recorded Webinar
Learn the basics of Bulk Mailer at your own pace and on your own schedule. This series of videos is derived from a recording of the live webinar that we offer twice monthly.
Also be sure to refer to the Bulk Mailer User Guide on your computer, installed with Bulk Mailer. For the latest tips, tricks and traps, refer to our online knowledge base.
Bulk Mailer Introduction
This self-guided video series is recommended for those who are familiar with direct mail but are new to Bulk Mailer.
Find how-tos and pro tips, or get help with your current issues.
Address Correction Data Files Update Schedule
Your Satori mailing software includes monthly updates of the USPS Address Correction Data Files (CASS™ files). The Address Correction Data Files are released once a month, with each bi-monthly product update...Products: Bulk Mailer Business Bulk Mailer Professional Bulk Mailer Standard Satori Architect Satori OfficeCategories: Address Correction Address Management
Address Correction Data Files Updates
USPS® releases new Address Correction files on a monthly basis. CASS Certified™ address matching software uses these files to perform address correction that qualifies mailings for discounted postage in accordance with USPS requirements....Products: Bulk Mailer Business Bulk Mailer Professional Bulk Mailer Standard Satori Architect Satori OfficeCategories: Address Correction Address Management
Using the Satori Date Extract Macro for RedPoint Data Management™
Extracting Dates from Your Data You can use the Satori Date Extract macro to identify Date and Time values in your input data and create an output with standardized formatting...Products: RedPoint Data ManagementCategories: Data Services
View release notes for your Satori Software products.
Satori Architect US Release Notes December 2015 – January 2016
The Satori Architect US December 2015 – January 2016 issue was released on November 3, 2015. This release is required for all Satori Architect customers. Announcements USPS® PAVE™ Gold Certification...Products: Satori ArchitectCategories: Full Version Release Release Notes
Satori Office US Release Notes December 2015 – January 2016
The Satori Office US December 2015 – January 2016 issue was released on November 2, 2015. This release is required for all Satori Office customers. Announcements USPS® PAVE™ Gold Certification...Products: Satori OfficeCategories: Full Version Release Release Notes
Bulk Mailer Business US Release Notes December 2015 – January 2016
The Bulk Mailer Business US December 2015 – January 2016 issue was released on November 2, 2015. This release is required for all Bulk Mailer Business customers. Announcements You’re Invited: Release Webinar...Products: Bulk Mailer BusinessCategories: Full Version Release Release Notes
Quick answers to frequently asked questions about Satori products and services.
How do I sign up for the Satori Software Move Update service?
Signing up for Move Update is easy.
- Run the Move Update wizard and select the Create Account option on the screen that requests your User ID and Password. Your User ID is automatically assigned to you based on your registration key. You will never need to change it. Leave the Password field blank and click Next.
- Enter your company’s Address, Federal Tax ID and NAICS code. Click the Look Up button to locate your NAICS code. Click Next to proceed.
- Click either the Review or Print button. You must do one or the other to proceed. Once you have reviewed the PAF, click Next.
- Select the check box labeled I agree with the terms of the PAF. Once selected, the Finish button will become active. Click that button to receive your password. You may begin processing addresses immediately.
USPS requires that you submit a new form every year. As an NCOALink licensee, Satori Software cannot waive these requirements under any circumstances. Satori Software will provide you with your password when this form is received and processed.Products: Bulk Mailer Business Bulk Mailer Professional Bulk Mailer Standard Satori Architect Satori Office Move UpdateCategories: Address Management Improving Delivery
If SAP Postalsoft Business Edition is sold and supported by Satori Software, what happens to our dealers?
The SAP Master Dealers have all signed agreements to become Satori Prime Resellers. You may continue to work with those resellers and their representatives without change.Products: SAP Postalsoft Business Edition
What is the official end-of-life date for SAP Postalsoft DeskTop Mailer and Business Edition?
December 31, 2013.Products: SAP Postalsoft Business Edition