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Excellent support

Delivering success and productivity for our customers

Submit a Support Case

Our goal is to provide excellent support to every customer. Satori Software delivers powerful address management solutions with one priority: the success and productivity of our customers.

Satori Community

Satori Community

Time is money, which is why we provide 24/7 support via the Satori Community.

Submit your support cases anytime from anywhere and access all the information you need in one convenient location.

Access the Satori Community

Online Access Anytime

Online Access Anytime
  • Submit support cases and view case status
  • Instantly access your new Download Links and Download Product Updates at your convenience
  • Update account information & contacts
  • Read FAQs and articles
Submit a case

Not yet on the Satori Community? No problem.

Email support is available Monday – Friday, 6 a.m. – 5 p.m. Pacific Time.

Email Support

Phone Support

Sometimes you just need to talk to someone on the phone.

Our phone support is open Monday – Friday, 7 a.m. – 4 p.m. Pacific Time.


Click Here to Access Remote Support

Remote Assistance

During your support call, our support team may request to establish a remote assistance connection to interactively help you diagnose and resolve your support request.  Once you have received your support Session Code, please click here to access the Remote Support solution.

Click Here to Access Remote Support