Satori® Capture®

Quick Address Entry and Instant Verification

Satori Capture point-of-entry validation software makes collecting accurate contact data fast and error-free. Errors made at the point of entry are the most common and most difficult to correct later. Get contact data right the first time for better overall efficiency throughout your organization. Using Satori Capture paves the way to more effective relationship management processes and overall improvements in the customer experience.

  • Save time — enter full addresses in fewer keystrokes
  • Ensure the overall quality of your contact data
  • Improve customer service and satisfaction
  • Save money — reduce returned or misdirected invoices and shipments

Satori Capture Features

Rapid address entry

Enter complete addresses with fewer keystrokes, such as a ZIP Code™ and partial street address. Satori Capture provides real-time feedback if more information is needed to narrow the results.

Simply powerful search

Results are generated as each address element is typed. Enter a ZIP Code or city, then street address and so on, to narrow the options.

Visual and manual field mapping

Let Capture identify address fields automatically, so you can select the correct address element for each. Or, manually specify the keystrokes needed to populate a form or freeform address block.

Application signatures

Capture stores field maps into signatures that are unique to each application or form. As you switch forms, Capture automatically activates the appropriate signature for efficient data entry.

Address verification

Confirm addresses exist in the USPS address data set to reduce returned mail and deter fraud. An optional data set is available for addresses in the United Kingdom.

Address standardization

Simplify duplicate identification and meet USPS standards for spellings, abbreviations and necessary address elements.

CRM compatibility

Works with major CRM and e-commerce systems including Salesforce.com, Act!, Microsoft Dynamics, SalesLogix and more.

Implementation Options

Designed for out-of-the-box productivity, Satori Capture offers configuration options for a wide range of companies — from small nonprofits to Fortune 500 enterprises.

Client/Server Implementation

Satori Capture can be configured to validate contact data using the Satori Cloud service or a self-hosted installation of the Capture server. Both options use a secure connection to validate addresses in real-time. The Satori Cloud service provides the latest data and takes the burden off your IT department to maintain a separate server.

Single-Seat Implementation

The single-seat implementation option offers out-of-the-box efficiency for smaller organizations. This configuration is most appropriate for organizations that do not have reliable Internet access.

Enhancement and Maintenance

Satori Capture ensures that each address entered into your database is correct — when entered. To maintain accuracy over time, use a Satori contact data quality solution to correct and update the records for people and businesses already in your database.

Capture in Action

Contact Centers
Save data-entry time and reduce customer irritation caused by repeating unusual spelling

Healthcare Providers
Verify patients’ addresses at registration to improve delivery of bills and simplify HIPAA compliance

Telesales
Reduce unnecessary delays and streamline the crucial order entry stage

Retail Stores
Collect validated addresses at point-of-sale to fuel customer loyalty campaigns

Insurance Agents
Instantly verify addresses during the application process to provide more accurate rate quotes

Delivery Companies
Verify addresses when scheduling pickups and deliveries

Customer Relationship Management
Standardize contact data at point of entry to more easily merge new information into existing records

© 2014 Satori Software Inc.