MailRoom ToolKit
The ultimate aim of customer relationship management (CRM) systems is to make a company come across less like a corporation and more like a friend. Whether an interaction is in person, online or on the phone, a high-end brand like Sub-Zero will instantly recognize who you are, remember the products you own, and know your support issues: past and present.
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US-based, NPA provides consumer credit loans for a network of merchants domestically as well as to a number of foreign outlets, including ones in the UK. To check a person’s credit in the US, most firms rely on a social security number, whereas in the UK, there is no equivalent ID. Instead, the home address is the central means of matching customers to their credit records. In the US, most addresses fit neatly into online entry forms, but once business operations cross the pond, addresses often fail to line up the same way.
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Brainworks software is a powerful Enterprise Resource Planning (ERP) system. Brainworks originally designed their software suite to help newspapers manage advertising. When Brainworks added newspaper circulation management software to the roster it needed one extra component: mail preparation.
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Integrated address management saves The Shamrock Companies three weeks a year.
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Affiliated Computer Services (ACS) Ohio taps Satori Software Professional Services to implement a more affordable change-of-address system through MailRoom ToolKit and gains an unanticipated upgrade to 48-month NCOALink processing.
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The University of Washington Admissions Department mails approximately 40,000 freshman admission packets every year. 30,000 additional packets are sent to students interested in transferring to UW.
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Every week Elite Print Services administers 30 to 40 bulk mailings for its healthcare, credit union and collection agency clients.
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Specialist Printing and Direct Mail of San Diego, California is a full-service direct mail company. In addition to digital and offset printing projects, they do everything from designing and creating mail pieces, to cleaning addresses, sorting, and posting direct mail pieces for a large client base.
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Every month, PMR mails more than 100,000 loan statements, reservation notices, homeowner bills and other information to its growing customer base and counts on Satori Software MailRoom ToolKit to get the job done.
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